Nōht Privacy Policy

The types of personal information we may collect about you include:

• Your name
  
• Your contact details, including email address, postal address, and telephone number
  
• Payment information, including credit or debit card details
  
• Information you provide to us through customer surveys, enquiries, or correspondence
  
• Details of products and services we have provided to you or that you have enquired about, and our responses
  
• Information about your access to and use of our website, including IP address, browser type, operating system, referral source, pages viewed, and interactions via cookies and similar technologies
  
• Information collected through associated applications, social media platforms, or accounts where you permit us to do so
  
• Any other personal information requested by us or provided by you or a third party
  

We may collect personal information directly from you or from third parties.

We may collect, hold, use, and disclose personal information for the following purposes:

• To provide you with access to and use of our website and related services
  
• To communicate with you, including responding to enquiries and providing customer support
  
• For internal record-keeping and administrative purposes
  
• For analytics, research, and business development, including improving our website, products, and services
  
• To run promotions, competitions, or offer additional benefits
  
• For advertising and marketing purposes, including sending you information about our products, services, events, or third-party offerings we believe may be of interest to you
  
• To process payments and fulfil orders
  
• To comply with our legal obligations and resolve disputes
  
• To consider employment or contractor applications

We may disclose personal information to:

• Third-party service providers who assist us in operating our business, including IT providers, data storage and hosting providers, payment processors, logistics and fulfilment partners, marketing and analytics providers, and professional advisers
  
• Our employees, contractors, and related entities
  
• Agents, partners, or sponsors associated with promotions or competitions
  
• Parties to whom our business or assets may be transferred
  
• Credit reporting bodies, courts, tribunals, or regulators where required by law or in connection with legal proceedings
  
• Law enforcement agencies where required or authorised by law
  
• Third parties who assist us with direct marketing, analytics, or advertising, including platforms such as Google Analytics or similar services
  

Some of these third parties may be located outside Australia or may store data outside Australia. By providing us with personal information, you consent to the disclosure of your information to overseas recipients. Where required, we will comply with the Privacy Act 1988 (Cth) in relation to overseas disclosures. However, you acknowledge that we are not required to ensure overseas recipients comply with Australian privacy laws.

Sensitive information includes information relating to racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sexual orientation, criminal records, health information, or biometric information.

We only collect sensitive information where it is reasonably necessary for our functions or activities and, where required, with your consent or as otherwise permitted by law.

Choice and Consent

By providing personal information to us, you consent to our collection, use, and disclosure of that information in accordance with this Privacy Policy. You may choose not to provide personal information; however, this may affect your ability to access certain features, products, or services.

If we receive personal information about you from a third party, we will protect it in accordance with this Privacy Policy. If you provide us with personal information about another individual, you warrant that you have obtained their consent to do so.

You may request access to the personal information we hold about you. An administrative fee may apply. In some circumstances, we may refuse access as permitted by law.

If you believe the personal information we hold about you is inaccurate, out of date, incomplete, or misleading, you may request correction. We will take reasonable steps to correct the information.

You may opt out of receiving marketing communications from us at any time by using the unsubscribe option in our communications or by contacting us directly.

If you believe we have breached the Australian Privacy Principles, you may make a complaint by contacting us using the details below. We will investigate and respond in writing within a reasonable time.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include physical, electronic, and managerial safeguards.

While we take security seriously, no data transmission over the internet can be guaranteed to be completely secure. Transmission of personal information is at your own risk.

We may use cookies and similar technologies to improve your experience on our website, analyse usage, and support advertising and retargeting campaigns. Cookies do not, by themselves, identify you but may be linked to personal information you choose to provide.

You can control cookies through your browser settings; however, disabling cookies may affect website functionality. We may also use web beacons or similar technologies to monitor website usage and improve performance.

Where you have consented, or where permitted by law, we may send you information about nōht, including product updates, events, or promotions. We do not sell or rent your personal information to third parties for their own marketing purposes.

You may opt out of marketing communications at any time.

Any authorised representative requesting access to your personal information must be properly authorised by you and verified, unless disclosure is required by law.

By using our website or providing personal information to us, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

If you withdraw your consent, we may no longer be able to provide certain products or services.

This Privacy Policy may be updated from time to time. Any updated version will be published on our website and will apply to personal information held by us at that time.

If you have any questions, requests, or complaints regarding this Privacy Policy or your personal information, please contact us at:

Email: hello@noht.com